FAQ

Frequently Asked Questions

Can it blend ice?

Yes! The D&L Portable Blender is engineered to crush ice and frozen fruits effectively. With a high-torque motor and durable blades, it’s perfect for smoothies, shakes, and frozen drinks—wherever life takes you.

What types of products does D&L offer?

D&L (Deshlaxue) offers stylish, powerful, and portable kitchen appliances for modern lifestyles. Our flagship product—the Break ICE™ Blender—is built for convenience, performance, and minimalism.

How do I use the Portable Blender effectively?

Cut your ingredients into smaller pieces, fill the container up to the max line, and secure the lid tightly. Press the power button to blend in short bursts. For best results, tilt or gently shake the bottle to achieve a smooth consistency.

What is the warranty policy for D&L products?

All D&L products include a 1-year warranty that covers manufacturing defects. This warranty excludes damage from misuse, drops, or general wear and tear. Need help? Email us at support@deshlaxue.co.uk.

How can I return a product if I’m not satisfied?

If you're not satisfied, we offer a 7-day return policy for unopened products. Simply email us at returns@deshlaxue.co.uk with your order number to begin the return process.

How long does shipping take?

We process orders within 1–2 business days. UK orders typically arrive in 3–5 working days. You'll receive a tracking link via email once your order ships.

Is the blender safe to carry in a bag?

Yes. The Break ICE™ Blender is designed with a leak-proof lid and durable body. You can confidently carry it in your gym bag, backpack, or travel pouch.

Does it have built-in battery protection?

Absolutely. The blender includes intelligent safety features like overcharge protection, automatic shutoff, and blade lock when the lid isn’t sealed properly.

How do I clean the blender?

Just add water and a drop of dish soap, then blend for 10 seconds. Rinse thoroughly and let it air dry. Do not submerge the charging base in water.

Can I use the blender while it's charging?

For safety reasons, the blender is disabled while charging. Always unplug before using to ensure safe operation and optimal performance.